Draft. Pending legal review

Privacy Policy

This policy describes how Hedges Custom Epoxy (“we”, “our”) handles the personal information you provide through hedgescustomepoxy.com. It reflects the actual functionality of this website at time of publication and is subject to legal review before public launch.

Information we collect

Contact information you enter into our lead forms (name, email, phone number, preferred contact method and time).
Project details you choose to share (project type, location, size estimate, condition, notes).
Photos you choose to upload of your space or of an inspiration reference.
Anonymised interaction data (which pages you visited, which CTAs you clicked) used to improve the site experience.

How your information is used

To respond to your project inquiry and review your project.
To contact you about the specific piece, floor or question you submitted.
To operate this website (e.g. keeping your form draft accessible if you refresh the page).

We do not sell, rent or share your information with third parties for marketing purposes.

Storage & providers

Lead information is stored in a secure database managed by our platform provider.
Uploaded photos are stored via managed object storage, accessible only through authenticated staff endpoints.
Notification emails to Dalen are sent through a managed email integration.
Anonymised analytics events are stored server-side, with no personal identifiers.

Your choices

You may request access to, correction of, or deletion of the information you have shared by contacting us through the Start a Project form or by writing to Dalen directly.

Contact

Questions about this policy can be sent through the Start a Project form. This page will be updated as the site expands (for example when a public phone number, address or additional services are added).